Privacy Policy


    1. We respect your privacy

    Meena Writes respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

     

    "Personal information" is information we hold which is identifiable as being about you.

     

    2. Collection of personal information

    Meena Writes will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

     

    You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

     

    Additionally, we may also collect any other information you provide while interacting with us.

     

    The following types of personal information may be collected, stored, and used:

    1. Information about your computer including your IP address, geographical location, browser type and version, and operating system;

    2. Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;

    3. Information, such as your email address, that you enter when you register with our website;

    4. Information that you enter when you create a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details;

    5. Information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;

    6. Information that you enter while using the services on our website;

    7. Information that is generated while using our website, including when, how often, and under what circumstances you use it;

    8. information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;

    9. Information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;

    10. Information contained in any communications that you send to us by email or through our website, including its communication content and metadata;

    11. Any other personal information that you send to us.

     

    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

     

    3. How we collect your personal information

    3.1. Meena Writes collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

     

    4. Use of your personal information

    Meena Writes may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

     

    Meena Writes may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

     

    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

     

    1. Administering our website and business;

    2. Personalizing our website for you;

    3. Enabling your use of the services available on our website;

    4. Sending you goods purchased through our website;

    5. Supplying services purchased through our website;

    6. Sending statements, invoices, and payment reminders to you, and collecting payments from you;

    7. Sending you non-marketing commercial communications;

    8. sending you email notifications that you have specifically requested;

    9. Sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

    10. Sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

    11. Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

    12. Dealing with inquiries and complaints made by or about you relating to our website;

    13. keeping our website secure and prevent fraud;

    14. Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and

    15. Other uses.

     

    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

    Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.

     

    We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.

     

    5. Disclosure of your personal information

    We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

     

    We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

     

    We may also use your personal information to protect the copyright,

    trademarks, legal rights, property or safety of Meena Writes, www.meenawrites.com, its customers or third parties.

     

    Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

     

    If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

     

    Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

     

    Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

     

    By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

     

    6. Security of your personal information

    Meena Writes is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

     

    The transmission and exchange of information is carried out at your own risk.

     

    All electronic financial transactions entered into through our website will be protected by encryption technology.

     

    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

     

    We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

     

    7. Access to your personal information

    You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth).

     

    A small administrative fee of $10 may be payable for the provision of information.

     

    You must also supply us appropriate evidence of your identity. We will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.

     

    If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at meena@meenawrites.com

     

    We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

     

    You may instruct us at any time not to process your personal information for marketing purposes.

     

    In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

     

    8. Complaints about privacy

    If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO Box 89, Willunga, South Australia 5172, Australia.

     

    We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

     

    9. Updating information

    Please let us know if the personal information that we hold about you needs to be corrected or updated.

     

    10. Changes to Privacy Policy

    Please be aware that we may change this Privacy Policy in the future. We

    may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

     

    11. Website

     

    When you visit our website

    When you come to our website (www.meenawrites.com) we may collect

    certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

     

    Cookies

    We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

     

    Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

     

    Third party sites

    Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only.

     

    Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Meena Writes is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

     

    21 May 2018

     


    Website Analytics with Google Analytics

    This website utilises Google Analytics 4, a web analytics service provided by Google LLC, after obtaining user consent. The relevant controllers are Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, for users from the EU/EEA and Switzerland. Google Analytics 4 practices IP anonymisation by default, meaning your IP address is instantly shortened when interacting with this website. Only under rare circumstances will your full IP be transferred to a US-based Google server and shortened there. Google maintains that the IP transferred via Google Analytics will never be combined with other Google data. Google Analytics 4 only activates upon your approval via the cookie banner, and can be undone anytime through the cookie settings.

    Data processed includes: usage data such as page views, website interaction, general location, and visit duration; and communication data like shortened IP addresses, user agent, language preference and screen resolution. The purpose of this data processing is for Google to evaluate your website use on behalf of the website operator, compile reports on activity and analyze site performance. This data processing is legal, based on your consent under Art. 6 para.1 p.1 lit. a GDPR and § 25 para. 1 p.1 TDDDG.

    Google Ireland Limited, Google LLC and Alphabet Inc are the recipients of this data. Your website usage information is typically sent to a Google server in the U.S., an action legitimized by the European Commission's recent adequacy decision from July 10th, 2023, which recognizes Google LLC's certification under the EU-US Privacy Framework. In terms of data storage, any data linked to cookies is automatically deleted after a certain period of time, which is monthly for data that has reached its retention period, and a maximum of 2 years for Google Analytics cookies.

    For more information on Google Analytics' terms of use and Google's privacy policy, please visit {link}https://policies.google.com/{link-ende} and {link}https://support.google.com/analytics/answer/12017362{link-ende}

    Google Analytics verwendet sog. "Cookies", Textdateien, die auf dem Computer des Seitenbesuchers gespeichert werden und die eine Analyse der Benutzung der Website durch den Seitenbesucher ermöglichen. Die durch das Cookie erzeugten Informationen über die Benutzung dieser Website durch den Seitenbesucher (einschließlich der gekürzten IP-Adresse) werden in der Regel an einen Server von Google übertragen und dort gespeichert.

    Google Analytics wird ausschließlich mit der Erweiterung "_anonymizeIp()" auf dieser Website verwendet. Diese Erweiterung stellt eine Anonymisierung der IP-Adresse durch Kürzung sicher und schließt eine direkte Personenbeziehbarkeit aus. Durch die Erweiterung wird die IP-Adresse von Google innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Die im Rahmen von Google Analytics von dem entsprechenden Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt.

    Im Auftrag des Seitenbetreibers wird Google die anfallenden Informationen benutzen, um die Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen dem Seitenbetreiber gegenüber zu erbringen (Art. 6 Abs. 1 lit. f DSGVO). Das berechtigte Interesse an der Datenverarbeitung liegt in der Optimierung dieser Website, der Analyse der Benutzung der Website und der Anpassung der Inhalte. Die Interessen der Nutzer werden durch die Pseudonymisierung hinreichend gewahrt.

    Google LLC. ist nach dem sog. Privacy Shield zertifiziert (Listeneintrag hier) und gewährleistet auf dieser Basis ein angemessenes Datenschutzniveau. Die gesendeten und mit Cookies, Nutzerkennungen (z. B. User-ID) oder Werbe-IDs verknüpften Daten werden nach 50 Monaten automatisch gelöscht. Die Löschung von Daten, deren Aufbewahrungsdauer erreicht ist, erfolgt automatisch einmal im Monat.

    Die Erfassung durch Google Analytics kann verhindert werden, indem der Seitenbesucher die Cookie-Einstellungen für diese Website anpasst. Der Erfassung und Speicherung der IP-Adresse und der durch Cookies erzeugten Daten kann außerdem jederzeit mit Wirkung für die Zukunft widersprochen werden. Das entsprechende Browser- Plugin kann unter dem folgenden Link heruntergeladen und installiert werden: https://tools.google.com/dlpage/gaoptout.

    The website visitor can prevent data collection via Google Analytics on this website by clicking here. An "Opt-out Cookie" shall then be applied which shall prevent any future collection of the site visitors data when visiting this website.

    Weitere Informationen zur Datennutzung durch Google, Einstellungs- und Widerspruchsmöglichkeiten, finden sich in der Datenschutzerklärung von Google (https://policies.google.com/privacy) sowie in den Einstellungen für die Darstellung von Werbeeinblendungen durch Google (https://adssettings.google.com/authenticated).


    Spam Protection with Google reCAPTCHA

    We have implemented Google reCAPTCHA in forms on our website to check whether the data entered in the forms comes from human visitors or from machines or automated programs, also known as “bots”. This tool automatically analyzes the behavior of website visitors as soon as they interact with the website using various information like IP address, length of stay, and mouse movements. The data processed includes usage data such as the website accessed, date and time of access, and mouse movements, as well as communication data like IP addresses, browser type, and operating system. This processing is targeted at website visitors and users of online services. The primary purpose of this processing is to prevent the misuse of our contact form, thereby enhancing security. The legal basis for this is our legitimate interest according to Art. 6 para. 1 p. 1 lit. f. GDPR. The data recipients include Google Ireland Ltd, based at Google Building Gordon House, Barrow St, Dublin 4, Ireland, (https://policies.google.com/privacy) and our website hosting provider. While your personal data is processed within the EU, the retention time for the processed data is determined by Google Ireland Limited. Additional information can be found in the Google reCAPTCHA privacy policy: https://policies.google.com/privacy


    Website Analytics (Jimdo Statistics)

    When you visit our website, we collect information about your usage through a web analytics tool provided by our hosting service. This tool collects and combines your IP address and user agent, shortens it and stores this data using a hash function. This process creates a visitor identifier that is encrypted with a randomly generated value (SALT) that changes every 24 hours. This method ensures that your IP address cannot be reconstructed from the stored visitor identifier, thus maintaining your anonymity. In addition, we do not merge this information with any other data and it is stored only on the hosting provider's server.

    We also process web analytics data, HTTP data and web analytics profile data. The web analytics tool we use creates and stores a web analytics profile, which includes details about your use of the website, such as page views, visit frequency, time spent on each page, and the user agent of your device. This includes usage data (such as web pages visited and access times) and communication data (such as browser type, operating system and IP addresses).

    Our purpose in processing this data is to analyse user behaviour in aggregate form in order to improve the presentation and content of our website. The legal basis for this processing is our legitimate interest (Art. 6 para. 1 lit. (f) GDPR), in particular in carrying out web measurements in order to improve our products and website.

    The data collected is shared with our website hosting provider and processed within the EU.